How can employers measure the effectiveness of their ongoing support and reinforcement efforts in helping employees apply and improve conflict resolution, emotional intelligence, and communication skills in the workplace post-training?

Employers can measure the effectiveness of their ongoing support and reinforcement efforts by conducting regular surveys or feedback sessions with employees to gauge their understanding and application of conflict resolution, emotional intelligence, and communication skills post-training. They can also track key performance indicators related to these skills, such as reduced conflict incidents or improved team collaboration. Additionally, employers can observe and provide feedback on employees' interactions and communication in real-world situations to assess their progress and development. Regular check-ins and coaching sessions can also help identify any gaps in learning and provide additional support as needed.