How can international companies measure the impact of diversity and cultural inclusion on their customer experience strategies, and what strategies can they implement to further enhance the benefits of a diverse workforce?

International companies can measure the impact of diversity and cultural inclusion on their customer experience strategies by conducting customer surveys, analyzing customer feedback, and tracking key performance indicators related to customer satisfaction and loyalty. To further enhance the benefits of a diverse workforce, companies can implement strategies such as providing cultural sensitivity training for employees, creating diverse and inclusive marketing campaigns, fostering a culture of open communication and collaboration among employees from different backgrounds, and actively seeking feedback from diverse perspectives to continuously improve customer experience strategies.