How can companies effectively measure the success of their data privacy and security training programs in ensuring that employees are compliant with policies and regulations when handling customer information?

Monitoring
Companies can measure the success of their data privacy and security training programs by conducting regular assessments or quizzes to test employees' knowledge. They can also track the number of data breaches or incidents involving customer information before and after the training to see if there is a decrease. Additionally, monitoring employee behavior and adherence to policies through audits or surveys can provide valuable insights into the effectiveness of the training program. Companies should also consider feedback from employees to gauge their understanding and compliance with data privacy and security policies.