How can companies measure the impact of CX awards on employee satisfaction and motivation, and use that data to continuously enhance their awards program?

Companies can measure the impact of CX awards on employee satisfaction and motivation by conducting surveys or interviews to gather feedback from employees on how the awards program has affected their morale and engagement. This data can be used to identify areas of improvement in the awards program, such as increasing the frequency of recognition or expanding the types of rewards offered. By analyzing this feedback and making adjustments to the awards program based on employee input, companies can continuously enhance the program to better meet the needs and preferences of their workforce.