How can organizations effectively measure the impact and success of their CX ambassadors in driving customer satisfaction and loyalty while upholding the organization's core values?

Organizations can measure the impact of their CX ambassadors by tracking key performance indicators such as customer satisfaction scores, retention rates, and customer feedback. They can also conduct surveys or gather feedback directly from customers to assess their experiences with the ambassadors. To ensure that ambassadors are upholding the organization's core values, organizations can provide training, establish clear guidelines and expectations, and regularly monitor and evaluate their performance. By aligning the efforts of CX ambassadors with the organization's core values and tracking key metrics, organizations can effectively measure their impact on customer satisfaction and loyalty.