How can companies measure the impact and effectiveness of their CX Ambassadors in embodying the organization's customer experience values, and adjust their training and support strategies accordingly?

Companies can measure the impact and effectiveness of their CX Ambassadors by collecting customer feedback, analyzing key performance indicators related to customer satisfaction and loyalty, and conducting regular evaluations of the ambassadors' performance. They can adjust their training and support strategies based on the feedback received, identifying areas for improvement and providing additional training or resources as needed. It is essential for companies to have clear goals and metrics in place to track the success of their CX Ambassadors and ensure they are effectively embodying the organization's customer experience values.