How can businesses measure the success of their efforts in incorporating cultural sensitivity and diversity in their operations, and what key performance indicators should they be monitoring to ensure they are effectively connecting with a global audience?
Businesses can measure the success of their efforts in incorporating cultural sensitivity and diversity by monitoring key performance indicators such as employee diversity metrics, customer feedback on inclusivity, and representation of diverse perspectives in decision-making processes. They should also track employee engagement and retention rates, as well as the impact of diversity initiatives on business performance and reputation. By regularly assessing these KPIs, businesses can ensure they are effectively connecting with a global audience and fostering an inclusive work environment.
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