How can companies measure the impact of cultural diversity on the success of international teams in implementing CX strategies, and what strategies can be implemented to further enhance this impact?

Companies can measure the impact of cultural diversity on the success of international teams in implementing CX strategies by conducting surveys and interviews to gather feedback from team members. They can also track key performance indicators related to customer satisfaction, team collaboration, and overall business results. To further enhance this impact, companies can invest in cross-cultural training for team members, create a supportive and inclusive work environment, and promote open communication and collaboration among team members from different cultural backgrounds. Additionally, implementing diversity and inclusion initiatives can help foster a more diverse and inclusive team culture, leading to improved performance and success in implementing CX strategies.