How can businesses effectively measure the success of their continuous improvement efforts and ensure that feedback is being utilized to drive positive change within the organization?

Businesses can measure the success of their continuous improvement efforts by setting clear and measurable goals, tracking key performance indicators, and regularly reviewing progress against these metrics. They can also gather feedback from employees, customers, and other stakeholders to identify areas for improvement and make necessary adjustments. Utilizing this feedback to drive positive change within the organization involves implementing action plans based on the feedback received, communicating changes effectively to all stakeholders, and monitoring the impact of these changes on business performance.