How can employers measure the effectiveness of conflict resolution training in improving workplace communication and reducing the frequency of conflicts among employees?

Employers can measure the effectiveness of conflict resolution training by conducting pre- and post-training assessments to gauge employees' communication skills and conflict resolution techniques. They can also track the number of reported conflicts before and after the training to assess any decrease in frequency. Additionally, employers can gather feedback from employees on the training's impact on their ability to handle conflicts and communicate effectively in the workplace. Regular follow-up surveys or focus groups can provide insights into the long-term effectiveness of the training in improving workplace communication and reducing conflicts among employees.