How can companies measure the effectiveness of their interactive onboarding techniques in reinforcing customer experience goals and values throughout the entire employee journey, and what strategies can be implemented to continually improve and evolve these techniques over time?

Companies can measure the effectiveness of their interactive onboarding techniques by tracking key metrics such as employee engagement, retention rates, and customer satisfaction scores. They can also gather feedback from new hires and customers to assess the impact of the onboarding process on their experience. To continually improve and evolve these techniques over time, companies can conduct regular reviews and updates of their onboarding materials, incorporate new technologies and tools to enhance the onboarding experience, and provide ongoing training and support to employees to ensure they are aligned with the company's goals and values. Additionally, companies can establish a feedback loop with employees and customers to gather insights on what is working well and what can be improved in the onboarding process.