How can companies effectively measure and track the impact of their efforts to maintain a high level of motivation and enthusiasm among employees in embodying Customer Experience values, and what strategies can be implemented to continually improve and sustain employee engagement in the long term?

Companies can effectively measure and track the impact of their efforts by conducting regular surveys to gauge employee satisfaction, monitoring key performance indicators related to customer experience, and tracking employee turnover rates. Strategies to continually improve and sustain employee engagement include providing ongoing training and development opportunities, recognizing and rewarding employees for their contributions, fostering open communication and collaboration among teams, and creating a positive work culture that aligns with the company's values and goals. By consistently evaluating and adjusting their employee engagement initiatives, companies can ensure that their workforce remains motivated and enthusiastic about embodying Customer Experience values in the long term.