How can companies measure the effectiveness of their employees' utilization of digital communication tools for seamless cross-departmental collaboration in a remote work environment, and what strategies can be implemented to improve their proficiency in using these tools?

Companies can measure the effectiveness of their employees' utilization of digital communication tools by tracking metrics such as response times, engagement levels, and collaboration across departments. To improve proficiency in using these tools, companies can provide training sessions, create user-friendly guides, encourage regular practice, and foster a culture of open communication and feedback. Additionally, setting clear expectations and goals for communication, promoting teamwork and collaboration, and regularly evaluating and updating the tools being used can also help enhance employees' proficiency in digital communication for seamless cross-departmental collaboration in a remote work environment.