How can companies effectively measure the success of their virtual team-building activities and online forums in fostering a sense of community among remote employees, and what strategies can be implemented to continuously improve and enhance this connection to the company's mission and values as CX ambassadors?

Companies can measure the success of their virtual team-building activities and online forums by tracking engagement metrics such as participation rates, feedback surveys, and sentiment analysis. To continuously improve and enhance connection to the company's mission and values, strategies such as regular communication from leadership, recognition of achievements, virtual team-building events, and training on company values can be implemented. Additionally, creating opportunities for remote employees to provide input and feedback on company initiatives can help strengthen their connection to the company's mission and values as CX ambassadors.