How can international teams measure the effectiveness of their tailored cultural sensitivity training in improving the implementation of CX strategies across diverse teams, and what steps can they take to continuously enhance and adapt their training programs based on feedback and evolving cultural dynamics?

International teams can measure the effectiveness of their tailored cultural sensitivity training by conducting pre- and post-training assessments to gauge changes in knowledge, attitudes, and behaviors. They can also track key performance indicators related to CX strategy implementation, such as customer satisfaction scores and employee engagement levels. To continuously enhance and adapt their training programs, teams can gather feedback from participants through surveys, focus groups, and one-on-one discussions. They can also stay informed about evolving cultural dynamics by regularly reviewing research, trends, and best practices in cross-cultural communication and diversity training.