What strategies can a company implement to not only measure employee motivation, but also actively boost and sustain high levels of motivation in order to drive customer loyalty and satisfaction?

To measure employee motivation, a company can conduct regular surveys, one-on-one meetings, and performance reviews to gather feedback and assess engagement levels. To boost and sustain high levels of motivation, a company can offer competitive compensation, provide opportunities for career development and advancement, create a positive work culture, and recognize and reward employees for their contributions. By prioritizing employee motivation, companies can create a motivated workforce that is more likely to provide excellent customer service, leading to increased customer loyalty and satisfaction.