How can a company effectively prioritize and allocate resources to different customer-centric initiatives in order to maximize their return on investment and ensure long-term success?

A company can effectively prioritize and allocate resources to different customer-centric initiatives by first identifying the initiatives that align with their overall business goals and objectives. They can then assess the potential impact and ROI of each initiative to determine which ones will provide the greatest value. It is important to involve key stakeholders in the decision-making process to ensure buy-in and support for the chosen initiatives. Regular monitoring and evaluation of the initiatives will help the company make adjustments as needed to maximize their return on investment and ensure long-term success.