How can companies ensure that their internal CX videos are effectively resonating with employees and driving long-lasting behavioral change within the organization, and what strategies can they implement to continuously improve the impact of their video content?

Companies can ensure that their internal CX videos are effectively resonating with employees and driving long-lasting behavioral change by first understanding their audience and tailoring the content to their needs and preferences. They can also engage employees by incorporating interactive elements, storytelling, and real-life examples to make the content more relatable and engaging. To continuously improve the impact of their video content, companies can gather feedback from employees, analyze metrics to track engagement and effectiveness, and regularly update and refresh the content to keep it relevant and engaging. Additionally, providing opportunities for employees to discuss and apply the concepts learned in the videos through training sessions, workshops, and discussions can further reinforce behavioral change within the organization.