In what ways can companies ensure that their employee recognition programs are aligned with their company values and goals to maximize their impact on customer service experiences and employee satisfaction?

Companies can ensure that their employee recognition programs are aligned with their company values and goals by clearly defining their values and goals and incorporating them into the recognition criteria. They can also involve employees in the recognition process by allowing them to nominate their peers for recognition based on how they exemplify the company values. Additionally, companies can tie recognition to specific behaviors or outcomes that align with their goals, such as providing exceptional customer service. By aligning recognition programs with company values and goals, companies can maximize their impact on customer service experiences and employee satisfaction.