How can organizations ensure that their recognition and rewards program for CX ambassadors is aligned with the company's core values and mission to maximize its impact on employee engagement and performance?

Organizations can ensure that their recognition and rewards program for CX ambassadors is aligned with the company's core values and mission by clearly defining the behaviors and actions that reflect those values. They can also involve employees in the design and implementation of the program to ensure it resonates with them. Additionally, tying recognition and rewards directly to the company's mission and goals can help reinforce the importance of those values in the workplace. Regularly evaluating the program's effectiveness and making adjustments as needed can also help maximize its impact on employee engagement and performance.