How can mastering the art of active listening help individuals navigate conflicts and resolve disagreements effectively in both personal and professional settings, and what are some strategies for implementing active listening in high-stress situations?
Mastering the art of active listening can help individuals navigate conflicts and resolve disagreements effectively by fostering better understanding, empathy, and communication. In personal settings, active listening can help de-escalate tensions and build stronger relationships. In professional settings, it can lead to more productive collaborations and problem-solving. Some strategies for implementing active listening in high-stress situations include maintaining eye contact, paraphrasing what the other person has said to ensure understanding, and practicing patience and self-control to remain calm and focused.
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