How can CX Ambassadors use mindfulness techniques to effectively manage their emotions during high-stress customer interactions and maintain a positive attitude throughout their workday?

CX Ambassadors can use mindfulness techniques such as deep breathing, meditation, and body scans to stay present and calm during high-stress customer interactions. By practicing mindfulness, they can observe their emotions without reacting impulsively, allowing them to respond thoughtfully and empathetically to customers. Additionally, incorporating short mindfulness breaks throughout the workday can help CX Ambassadors reset and maintain a positive attitude, ultimately enhancing their overall performance and customer satisfaction.