How can companies effectively maintain a sense of team unity and cohesion among remote employees working as CX ambassadors, and what strategies can be implemented to ensure strong collaboration and communication in a virtual setting?

Companies can maintain team unity and cohesion among remote employees working as CX ambassadors by organizing regular team meetings via video conferencing to foster connection and collaboration. Additionally, creating virtual team-building activities and utilizing communication tools such as Slack or Microsoft Teams can help facilitate strong communication and collaboration. Encouraging open communication, setting clear goals and expectations, and providing opportunities for feedback and recognition can also contribute to a sense of unity and teamwork among remote CX ambassadors.