How can a CX ambassador maintain a positive attitude and prevent burnout when consistently dealing with difficult or unreasonable customers?

A CX ambassador can maintain a positive attitude and prevent burnout by practicing self-care techniques such as regular breaks, exercise, and mindfulness. Setting boundaries with customers and seeking support from colleagues or supervisors can also help in managing difficult interactions. Additionally, focusing on the bigger picture and the impact of their work on customer satisfaction can provide motivation and a sense of purpose in their role.