How can organizations ensure that new employees are consistently reminded of the company's mission, values, and goals in order to maintain their emotional investment in achieving CX goals over time?

Organizations can ensure that new employees are consistently reminded of the company's mission, values, and goals by incorporating them into onboarding processes and training programs. Regular communication and reinforcement of the company's mission, values, and goals through team meetings, newsletters, and internal communications can also help maintain their emotional investment. Providing opportunities for employees to see the impact of their work on achieving CX goals and recognizing and rewarding their contributions can further reinforce their commitment to the company's mission. Additionally, creating a strong company culture that aligns with the mission, values, and goals can help employees feel connected and engaged in working towards achieving CX goals over time.