How can companies ensure that their employees remain agile and adaptable to changing customer needs and preferences in order to maintain a competitive edge in the market?

Companies can ensure that their employees remain agile and adaptable by providing ongoing training and development opportunities to keep their skills current. Encouraging a culture of innovation and creativity can also help employees think outside the box and adapt quickly to changing customer needs. Additionally, fostering open communication and collaboration within teams can help employees stay informed and responsive to market trends. Lastly, empowering employees to take ownership of their work and make decisions autonomously can enable them to respond swiftly to changing customer preferences.