How can companies ensure that their customer-centric culture remains a top priority during times of rapid growth and organizational change, and what key strategies can they implement to adapt and evolve while maintaining a strong focus on delivering exceptional customer experiences?

Companies can ensure that their customer-centric culture remains a top priority during times of rapid growth and organizational change by consistently reinforcing the importance of customer satisfaction at all levels of the organization. Key strategies they can implement include regularly soliciting feedback from customers to understand their evolving needs, investing in employee training to ensure they are equipped to deliver exceptional customer experiences, and leveraging technology to streamline processes and enhance communication with customers. By staying agile and adaptable, companies can evolve while maintaining a strong focus on delivering exceptional customer experiences.