How can companies effectively maintain a sense of connection and collaboration among remote CX team members, despite the challenges of distance and time zones?

Companies can maintain a sense of connection and collaboration among remote CX team members by leveraging technology such as video conferencing and collaboration tools to facilitate regular communication and virtual meetings. Establishing clear communication channels and expectations, as well as setting common goals and objectives, can help remote team members stay aligned and engaged. Encouraging team bonding activities, such as virtual team-building exercises or informal check-ins, can also foster a sense of connection and camaraderie among remote team members despite the challenges of distance and time zones.