How can individuals maintain their composure and empathy in high-stress situations, especially when faced with resistance or aggression from others?

Individuals can maintain their composure and empathy in high-stress situations by practicing mindfulness techniques such as deep breathing or visualization to stay calm. It is important to listen actively to the concerns of others and validate their feelings, even if there is resistance or aggression present. Setting boundaries and taking breaks when needed can also help individuals regulate their emotions and respond with empathy in challenging situations. Additionally, seeking support from a trusted friend, colleague, or therapist can provide perspective and guidance in managing difficult interactions.