How can companies ensure that their culture of appreciation is consistently maintained and strengthened over time to continue positively impacting customer satisfaction and loyalty?

Companies can ensure that their culture of appreciation is consistently maintained and strengthened by embedding it into their core values and mission statement. They can also regularly recognize and reward employees who exemplify the culture of appreciation. Additionally, conducting regular surveys and feedback sessions with employees and customers can help identify areas for improvement and reinforcement of the culture of appreciation. Finally, providing ongoing training and development opportunities for employees to further instill a culture of appreciation and ensure it remains a priority within the organization.