How can we help individuals maintain active listening skills in the midst of conflict or disagreement, where tensions are high and communication may be strained?

One way to help individuals maintain active listening skills in the midst of conflict is to encourage them to practice empathy and try to understand the other person's perspective. It is important to remind them to stay calm and composed, even when tensions are high, in order to effectively listen and communicate. Encouraging individuals to take breaks when needed and to focus on finding common ground can also help maintain active listening skills during disagreements. Additionally, providing training or workshops on effective communication techniques can support individuals in improving their listening skills in challenging situations.