In what ways can CX ambassadors leverage virtual reality and augmented reality technologies to enhance the personal touch in customer interactions and create a truly immersive customer experience?

CX ambassadors can leverage virtual reality and augmented reality technologies to enhance the personal touch in customer interactions by creating virtual environments that simulate face-to-face interactions. They can use these technologies to provide personalized product demonstrations or virtual tours, allowing customers to experience products or services in a more engaging and interactive way. By incorporating AR and VR into customer interactions, CX ambassadors can create a truly immersive customer experience that goes beyond traditional communication methods and helps build stronger connections with customers.