How can CX ambassadors leverage virtual reality and augmented reality technology to enhance customer experiences while still maintaining a high level of trust and transparency with their customers?

CX ambassadors can leverage virtual reality and augmented reality technology by creating immersive and interactive experiences that allow customers to engage with products or services in a more personalized way. They can use these technologies to provide virtual tours, demonstrations, or product customization options that enhance the overall customer experience. To maintain trust and transparency, CX ambassadors should clearly communicate how the technology is being used, ensure data privacy and security measures are in place, and provide customers with the option to opt out of using these technologies if they prefer a more traditional experience.