How can CX ambassadors leverage virtual reality and augmented reality technologies to create innovative customer engagement strategies that drive brand differentiation and competitive advantage in the market?

CX ambassadors can leverage virtual reality and augmented reality technologies to create innovative customer engagement strategies by providing immersive and interactive experiences that enhance brand perception and loyalty. By incorporating AR and VR into their customer interactions, ambassadors can differentiate their brand by offering unique and memorable experiences that set them apart from competitors. These technologies can also help ambassadors showcase products and services in a more engaging and impactful way, ultimately driving customer engagement and loyalty in the market.