How can applicants leverage testimonials or references in their job interviews to further demonstrate their strong communication and customer service skills?

Applicants can leverage testimonials or references in their job interviews by sharing specific examples of positive feedback they have received from previous clients or colleagues. They can also provide contact information for references who can speak to their communication and customer service abilities. Additionally, applicants can use testimonials to highlight their ability to build strong relationships with clients and colleagues, showcasing their interpersonal skills. Overall, incorporating testimonials or references can provide concrete evidence of an applicant's strong communication and customer service skills, helping to strengthen their candidacy for the position.