In what ways can leaders leverage technology to enhance communication and collaboration among their remote teams, ultimately strengthening company culture and improving customer satisfaction?

Leaders can leverage technology by using communication tools such as video conferencing, instant messaging, and project management software to keep remote teams connected and engaged. By utilizing these tools, leaders can foster more frequent and transparent communication, leading to stronger relationships and a sense of belonging among team members. This, in turn, can help maintain a positive company culture and improve employee morale, which can ultimately lead to better customer satisfaction as employees are more motivated and aligned in their efforts to deliver high-quality products and services.