In what ways can companies leverage technology to enhance the connection between remote employees and the company's values and mission as CX ambassadors, and how can they ensure that these digital tools are effectively utilized for this purpose?

Companies can leverage technology by using communication tools such as video conferencing, messaging apps, and project management software to keep remote employees connected and engaged with the company's values and mission. They can also create virtual team-building activities and online training sessions to reinforce these values. To ensure these digital tools are effectively utilized, companies should provide proper training and support for employees, regularly communicate the importance of staying connected to the company's values, and gather feedback to continuously improve the use of technology for this purpose.