In what ways can leaders leverage technology to effectively communicate and connect with remote employees, ensuring alignment with the company's customer experience goals and values?

Leaders can leverage technology by utilizing video conferencing tools to hold virtual meetings and maintain face-to-face communication with remote employees. They can also use collaboration platforms and project management tools to keep teams connected and aligned on company goals. Additionally, leaders can leverage social media and internal communication platforms to share updates, recognize achievements, and reinforce company values with remote employees. By embracing technology, leaders can create a seamless virtual work environment that fosters communication, collaboration, and alignment with customer experience goals.