How can remote CX ambassadors effectively leverage technology to enhance collaboration and communication with team members in order to deliver exceptional customer service?

Remote CX ambassadors can effectively leverage technology by using communication tools such as video conferencing, messaging platforms, and project management software to stay connected with team members. They can also utilize customer relationship management (CRM) systems to track customer interactions and share important information with colleagues. Additionally, leveraging automation tools can streamline processes and improve efficiency in delivering exceptional customer service. By embracing technology, remote CX ambassadors can foster collaboration, communication, and ultimately enhance the overall customer experience.