How can remote CX ambassadors effectively leverage technology and tools to enhance their collaboration and communication with team members, ultimately improving their overall customer experience delivery?

Remote CX ambassadors can effectively leverage technology and tools by utilizing video conferencing platforms for regular team meetings and training sessions. They can also use project management tools to streamline communication and task assignments among team members. Additionally, leveraging chat and messaging platforms can facilitate real-time collaboration and quick decision-making. By integrating customer relationship management systems, ambassadors can track customer interactions and feedback, leading to more personalized and efficient customer experiences.