How can teams leverage technology to streamline the process of gathering customer feedback and addressing complaints in real-time?

Teams can leverage technology by implementing customer feedback tools such as surveys, feedback forms, and chatbots to collect real-time feedback from customers. These tools can help streamline the process of gathering feedback and identifying customer complaints quickly. Additionally, teams can use customer relationship management (CRM) software to track and manage customer interactions, allowing them to address complaints in a timely manner. By utilizing technology, teams can improve their response time and overall customer satisfaction.

Keywords

customer feedback complaints real-time technology streamline

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