How can companies leverage technology to enhance gamification techniques within their internal CX community network and keep employees engaged in the long term?

Companies can leverage technology by incorporating gamification elements such as leaderboards, badges, and rewards into their internal CX community network. By using data analytics and AI algorithms, companies can personalize gamification experiences for employees to keep them engaged. Utilizing mobile apps and social collaboration tools can make it easier for employees to participate in gamified activities and stay connected. Regularly updating and refreshing the gamification techniques with new challenges and goals can help maintain long-term engagement among employees.