How can organizations leverage technology to enhance the connectivity and collaboration within their internal CX community network, ensuring sustained engagement and knowledge sharing in a digital age?

Organizations can leverage technology by implementing collaboration platforms such as Slack or Microsoft Teams to facilitate real-time communication and sharing of information among CX team members. They can also utilize project management tools like Asana or Trello to streamline workflow and track progress on tasks. Additionally, organizations can invest in knowledge management systems to store and organize important information for easy access by all team members. By integrating these technologies into their internal CX community network, organizations can enhance connectivity, foster collaboration, and ensure sustained engagement in the digital age.