How can organizations effectively leverage technology to enhance collaboration between departments and ultimately improve overall customer satisfaction?

Organizations can effectively leverage technology to enhance collaboration between departments by implementing collaboration tools such as project management software, communication platforms, and shared document repositories. These tools can streamline communication, facilitate knowledge sharing, and improve coordination between teams. By creating a digital workspace that promotes transparency and real-time collaboration, organizations can ensure that all departments are aligned in their efforts to deliver a seamless customer experience, ultimately leading to improved customer satisfaction.