How can brands leverage technology to overcome language barriers and provide seamless customer support in a global market?
Brands can leverage technology by implementing multilingual chatbots and AI-powered translation tools to provide immediate support in various languages. They can also utilize language detection software to identify the preferred language of the customer and route them to the appropriate support team. Additionally, brands can offer self-service options such as FAQ pages and knowledge bases in multiple languages to empower customers to find solutions on their own. By leveraging technology in these ways, brands can enhance the customer experience and build trust with a global audience.
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