How can organizations leverage technology in the onboarding process to not only streamline the employee orientation experience, but also enhance new employees' understanding of the company's customer experience strategy from day one?

Organizations can leverage technology in the onboarding process by creating interactive online modules that provide information about the company's customer experience strategy. This can include videos, quizzes, and virtual tours to engage new employees and help them understand the company's values and goals. Additionally, using technology can allow for remote onboarding, making the process more efficient and convenient for both the organization and the new employees. By incorporating technology in the onboarding process, organizations can ensure that new employees are well-informed and aligned with the company's customer experience strategy from the very beginning.