How can teams leverage technology and digital tools to streamline the communication and collaboration process across departments when implementing changes based on customer feedback to enhance the overall customer experience?

Teams can leverage technology and digital tools such as project management software, collaboration platforms, and communication tools to facilitate real-time communication and collaboration across departments. By using these tools, teams can ensure that all stakeholders are informed and aligned on the changes being implemented based on customer feedback. This streamlined communication process can help teams work together more efficiently and effectively to enhance the overall customer experience.