How can businesses leverage technology to enhance internal communication and ultimately improve customer satisfaction and drive success in today's digital age?

Businesses can leverage technology by implementing communication tools such as instant messaging, video conferencing, and project management platforms to facilitate seamless internal communication. By improving internal communication, employees can collaborate more effectively, leading to increased productivity and better customer service. This enhanced internal communication can ultimately result in improved customer satisfaction as employees are better equipped to address customer needs promptly and efficiently, driving success in today's digital age.