How can companies leverage technology to enhance their employee recognition and rewards programs in order to further drive a culture of continuous improvement in customer experience?

Companies can leverage technology by implementing employee recognition platforms that allow for real-time feedback and rewards. These platforms can track and analyze employee performance data to identify top performers and provide personalized recognition. By incorporating gamification elements, companies can make recognition more engaging and motivating for employees. Additionally, technology can enable companies to create a transparent and inclusive rewards system that fosters a culture of continuous improvement in customer experience.