In what ways can businesses leverage technology to streamline the process of collecting and analyzing customer feedback for better decision-making and continuous improvement?

Businesses can leverage technology by using online surveys, social media monitoring tools, and customer feedback platforms to collect feedback from customers in real-time. They can also utilize data analytics software to analyze this feedback and identify trends, patterns, and areas for improvement. By automating the feedback collection process and using advanced analytics tools, businesses can make faster and more informed decisions to continuously improve their products and services.